RETURN / EXCHANGE POLICY

If you’re not 100% satisfied with one of your Ginger June Candle Co. products, we would love to help make that right! Please reach out to cass@gingerjune.com within 30 days of receiving your order and we’ll help get the process started. We require proof of purchase to process your request.

we encourage you to order a sample vial of our perfume prior to ordering the full sized bottle if you are unsure if you will like it in person :)

NOTE: We are unable to cover any return shipping fees. To be eligible for a return, your item must be unused and in its original packaging. If your return is accepted, we'll send you instructions on how and where to send your package.

SAFETY FIRST

To Prevent Fire, Burn within sight. Keep away from things that catch fire. Keep away from children & pets. Burn on heat safe surface. For best results, burn until wax melts evenly across container, not exceeding 4 hrs. Keep wax pool free of debris.
Keep wick centered & trim to 1/8" each time candle is lit. Avoid drafts. Never touch or move a hot candle. Discontinue use when 1/2" of wax remains.

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GET THE MOST OUT OF YOUR CANDLE
The first time you burn your candle, you should burn at least approx 2 hours, or until the melt pool (liquified wax on the top layer of a burning candle) nears the inside edge of the jar. Each time thereafter, burn until you’ve fully re-established the melt pool to prevent tunneling. Burn times vary according to ambient temperature and humidity.

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TRIM YOUR WICK • TRIM YOUR WICK • TRIM YOUR WICK!
After burning, if you are experiencing problems with smoking, or your wick staying lit, it usually just means your wick needs a little trim. To trim, you can use a pair of scissors- or for extra ease, a wick trimmer - available here. Bring the two handles together to trim the wick. Discard the remnant wick before lighting. 

Keep wick trimmed to 1/8” at all times, it is suggested to trim the wick every four hours of burn time. Keeping your candle wick trimmed to 1/8 of an inch at all times helps keep your flame the appropriate size for the longest possible burn time and ultimate safety!

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CLEANING & REPURPOSING
One great thing about soy wax is how soft and easy to clean with soap and water it is. If you experience a spill of melted wax, simply clean with warm, soapy water.

For safety reasons you should never burn a candle all the way down to the bottom, it is recommended to retire a candle once it has only 1/2" of wax remaining. Once you are ready to repurpose your candle vessel, follow these instructions to remove the remaining wax from the container:

(follow these steps only once wax is fully cooled)

• Fill glass with approximately 1 inch of water

• Use a butter knife to carve an "X" into the remaining wax, then use your butter knife to follow the edge where the wax meets the glass

• Now that your wax is loosened up, use your butter knife to pry out remaining wax and pop wick tab out from the bottom - it is glued in place ( water should help keep it all together for easy disposal ) 

• Use hot soapy water to get any remaining residue cleaned up, and you're ready to repurpose!

Use your jar for whatever you'd like! We recommend using them to hold trinkets, cotton swabs, bobby pins, hair ties, nails & screws- or fill an inch or so with small rocks or gravel, add in some soil and create a new habitat for a small plant!

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